Support

Frequently Asked Questions

Frequently Asked Questions

What products and categories does Body Linens offer?

Body Linens provides a wide range of bedding and home textiles, including Bedding, Sheets, Duvet Covers, Nursery items, Pillows, Travel Pillows, Down Pillows, Protectors, Luxury Mattresses, Latex Mattress Toppers, Comforters, Wool Comforters, Latex and Wool products, Mattresses, Table linens, Pillow Covers, Napkins, Throws, Decor, Decorative Pillows, Duvet Covers and Bed Skirts, Blankets & Quilts, Mattress Toppers, Mattress Protectors & Pads, Pillow Cases, Pillow Covers & Shams, and Pet Beds & Accessories.

How do I choose the right pillow for my sleep style?

Consider your sleep position (back, side, stomach), preferred firmness, and any allergies. Our pillow collection includes a variety of materials such as memory foam, down, latex, and microfibers to suit different sleep needs. Review product details and customer reviews to find the best match for you.

What is the difference between a duvet cover and a comforter?

A duvet cover is a removable fabric sleeve that protects and encases a duvet or comforter, making it easy to wash. A comforter is the filled blanket itself. Duvet covers come in various fabrics and closures, while comforters come in different warmth levels and styles.

Do you offer mattress toppers and protectors?

Yes. We offer latex, memory foam, and other mattress toppers to enhance comfort, as well as mattress protectors and pads designed to guard against spills, stains, and allergens while extending your mattress life.

How can I care for my linens and bedding?

Care instructions vary by product but generally include washing in warm water with a gentle detergent, avoiding bleach on colored fabrics, and tumble drying on low heat or line drying. Always check the product’s care label for specific guidance.

What materials are used in your luxury and premium bedding?

We offer a range of materials including cotton (percale and sateen), Egyptian cotton, linen, wool, latex, and synthetic fills. Our premium lines may feature long-staple cotton, luxurious weaves, and high-quality fillings for enhanced comfort and durability.

Do you ship internationally?

We offer shipping to selected regions. During checkout, you can view available shipping options and estimated delivery times for your location. International orders may be subject to duties and taxes

What is your return and exchange policy?

We accept returns and exchanges within a specified window, provided items are unused, in original packaging, and in resaleable condition. Some products may have exclusions (such as intimate items or special-order items). To start a return, contact our customer service team with your order details.

How do I determine the right mattress size for my bed?

Measure your bed frame or existing mattress length and width, and consider your sleeping space and preferred room for movement. Our mattresses come in standard sizes (twin, full, queen, king, California king), and we provide size guides to help you match with your bed dimensions.

Are there eco-friendly or sustainable options available?

Yes. We offer products made from natural and sustainable materials, low-impact dyes, and responsibly sourced fills where possible. Look for lines labeled as organic, natural, or sustainably produced to identify eco-friendly options.

How can I care for pet beds and accessories?

Pet beds and accessories typically have removable covers that are machine washable. For comfort and longevity, wash according to the label, use pet-safe detergents, and regularly vacuum or spot-clean to remove hair and odors.

What sizes are available for bed skirts and duvet covers?

Bed skirts and duvet covers are available in standard bedding sizes (twin, twin XL, full/queen, and king/california king). Always check product size charts to ensure a proper fit for your bed and duvet insert.

Do you offer personalized or customized bedding?

Some product lines may offer customization options such as monogramming or special fabric choices. Availability varies by item; view the product page for customization options or contact customer service for assistance.

How do I contact customer support?

You can reach our customer support team via the Contact Us page, email, or phone. We’re available to help with product selections, order status, returns, and care guidance.

Theme